About Us
Reference Check has been Australia’s foremost provider of professional reference checking services since 2001. We provide our clients with detailed candidate information that enables them to make fully informed hiring decisions.
Our Consultants have an average of 20+ years of experience in Human Resources and Recruitment, and their average tenure with us is over five years. This continuity means that over time, we get to know your business needs and culture like members of your own team.
Why Choose Reference Check?
Generic reference checking questions and procedures don’t uncover the full story about a candidate. We do.
Consider these questions:
What type of reference check is actually going to stop mis-hires?
What must occur for a reference check to really give you the information you need, to make the best informed decision?
- It must be with the most appropriate referees - the people who have actually managed the candidate in the previous 5-7 years. If you are accepting the referees provided by the candidate without stipulating and confirming they fit these parameters, you’re not getting the information you need, you’re getting the information the candidate wants you to get. We identify and interview the most appropriate referees – those that will tell you what you need to know, not what the candidate would like you to know.
- The questions asked of the referee must reflect the key skills/competencies required for the role. If you are using a generic list of questions, you are not discovering the real abilities of the candidate in those job-specific areas. An Accountant and a Salesperson require very different skills. Generic questioning won’t uncover these. Our experienced HR professionals work with you to identify the essence of the role and its required skills and competencies. The questions they then articulate – and any follow-up questions that may pop up during the interview – are designed to give you a clear picture of the candidate’s true abilities in those areas.
- The individual conducting the check must be an experienced HR professional, familiar with your organisation and your requirements. A junior person, asking a generic set of questions, will not have the know-how or the confidence to ask follow up questions when an area of potential concern arises. A checker needs to be able to identify these openings and then probe accordingly. Similarly, a list of questions filled out online by a referee does not provide the opportunity for a checker to probe and follow up on potential areas of concern. Often these are then lost in the body of a written report.
With an average of over 20 years in HR and Recruitment, our Consultants have experience across all major industry sectors. Just as importantly, our Consultants have a long tenure with us so they get to know your business and your company culture, ensuring you hire the right candidates and avoid costly mis-hiring mistakes.